Your monthly invoice includes amounts from several orders. Powerpay combines everything that's still outstanding after the payment deadline.
How the monthly invoice works
- For each order, Powerpay sends you a separate invoice by email about 10 days later. You have 30 days to pay it. If you pay it in full, it won't appear on any monthly invoice.
- If something is still outstanding after 30 days, Powerpay sends you the monthly invoice by email at the beginning of the following month. If an amount from another order is also still outstanding, it's included as well.
- You have another 30 days to pay the monthly invoice. By email it's free of charge; by post, Powerpay charges CHF 2.90.
Which amount belongs to which order?
In the Powerpay customer portal, you can see each item separately, with the order number and shop. You'll find the proof of purchase listing all items in your Brands for Employees customer account.
