Powerpay is the invoicing service of MF Group AG in St. Gallen and our partner for “Pay by invoice”. When you order by invoice, the claim is transferred to Powerpay. Payments to Brands for Employees therefore don't count as payment of the invoice.
Who to contact for what
Brands for Employees customer service
- Order, delivery, return, warranty
- Cancellation, return, wrong amount on the invoice (we arrange for Powerpay to adjust the invoice)
Powerpay
- Copy of the invoice, outstanding amount, payment received
- Partial payment, reminders, fees
- Address on the invoice, delivery by email or post
- Refund of a credit balance
How to reach Powerpay
- Powerpay customer portal (invoices, monthly invoices, address, delivery method): Go to the customer portal. To log in, you'll need your email address and your invoice and account numbers. Both are shown on the invoice.
- Email: info@powerpay.ch
- Phone: 058 806 06 00, Monday to Friday, 8 am to 5 pm
