If your payment is canceled during the payment process, we recommend that you follow the steps below:
- Firstly, try to go through the order process again. A second attempt can often be successful.
- Check your means of payment for any amounts that have already been debited. If the amount has been debited in error, please contact us immediately.
- Provide our customer service with the details of your order and the description of the problem. We will check the situation and, if there is a double booking, credit the amount immediately.
